Last updated: 18 June 2026
At Simone Bell Counselling, I am committed to protecting your privacy and handling your personal information with care, transparency and in accordance with UK data protection law, including the UK GDPR, the Data Protection Act 2018 and the Data (Use and Access) Act 2025.
This Privacy Policy explains what information I collect, why I collect it, how I use it and your rights.
Simone Bell Counselling is the data controller responsible for the personal information you provide through this website and during the counselling process.
If you have any questions about this Privacy Policy, please contact:
Simone Bell Counselling
Email: simone@simonebell.co.uk
Website: www.simonebell.co.uk
I may collect:
Please do not include detailed personal or sensitive health information when using the website contact form. Initial enquiries only require enough information for me to respond appropriately.
Why I collect your information:
Your information is used to:
Under UK data protection law, I process your information using one or more of the following lawful bases:
Where counselling involves information relating to your physical or mental health, this is classified as Special Category Data and is processed in accordance with UK GDPR requirements.
Your information is stored securely using appropriate technical and organisational measures.
These include:
Client records are retained in accordance with professional, legal and insurance requirements.
General enquiries that do not lead to counselling are deleted within a reasonable period unless there is a legitimate reason to retain them.
Sharing Your Information
Confidentiality is central to my practice.
Your information will only be shared where:
As part of good professional practice, I undertake regular clinical supervision. Client information discussed in supervision is anonymised wherever possible.
You have the right to:
If you wish to exercise any of these rights, please contact me using the details above.
If you have concerns about how I have handled your personal information, I encourage you to contact me first so I can investigate and try to resolve the matter.
Please email simone@simonebell.co.uk
Please include:
I will:
If you remain dissatisfied, you have the right to complain to the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: https://ico.org.uk
This website may use cookies to ensure it functions correctly and to help understand how visitors use the website.
Where required by law, your consent will be requested before non-essential cookies are placed on your device.
This website may contain links to external websites; I am not responsible for the privacy practices or content of those websites.
This Privacy Policy may be updated from time to time to reflect changes in legislation or the way I operate my practice. The latest version will always be published on this page.